Swapfig News: Dealing with Bad Traders - Part 3: Level 0

Dealing with Bad Traders - Part 3: Level 0

Welcome to the third part of the results of our Dealing with Bad Traders survey held a while ago, where we asked users how we could best deal with bad traders on the site.

\ The third section of the survey talked about our idea of having a Level 0. Users on Project Swapfig have trading levels, which determine the maximum number of items they can trade with others at once, and these increase with each successful (completed) trade through the site.
\ The idea behind Level 0 is that it severely restricts one's trading abilities: they would only be able to trade one\ In any case, we asked those who took the survey what they thought.

\ \ \ \ \ \"Do

\ \ \ \ \ \"A
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Other suggestions:\
    \
  • previous trading level -1
  • \
  • Should have one strike removed
  • \
\

\ \ \ \ \ \"A
\
Other suggestions:\
    \
  • banned and/or added to the listings page.
  • \
  • should stay until a successful trade has accured. Or banned if they scam.
  • \
\

\ \ \ \ \ \"New
\
Other suggestions:\
    \
  • No, they should start at level one.
  • \
\

\ \ \ \ \

How we interpret the results

\ Particularly interesting about this section was the suggestion that all new users should start at this Level 0. This sounds over the top, but it could potentially lower the impact of a bad trader's effort to defraud someone. We wonder if there would be this sentiment if everybody - even the older users on the site - would have initially started from Level 0 back when the site launched.

\ It seems that most people are in agreement that a Level 0 user who doesn't complete their trade should be banned. This assumes, of course, that they're a bad trader (i.e. have received the other user's half but haven't sent theirs). The majority of users also suggest that Level 0 users should go back to level 1 if they complete their Level 0 trade, suggesting that users should face the risk of being demoted.

\ Finally, the additional comments people were invited to add at the end of this section revealed that this would be welcomed if the Level 0 user was required to send their half of the trade first. That sounds reasonable, but that raises another question: what happens if two Level 0 users decide to trade with each other?

\ There's nothing more to add for this section, so join us next time when we talk about user feedback.